How reviews work

What you need to know about WYL's platform.

Reviews are an excellent way for residents to share insights on their rental experience and provide anonymous insights to their home providers about the property, the leasing process, and everything in between. We’ve created guides on how to share feedback along with more information about the world of reviews on WYL—and how they work for both residents and home providers.

Reviews 101: The basics 

You can leave a review in two ways:

  • Search for/add your home provider to the platform and leave a review for any of your current or previous living experiences or;
  • Your home provider can invite you to the WYL platform to anonymously leave a review on your rental experience so far.
Make sure that any and every review you write is unbiased, relevant, and doesn't violate our content policy so it’s not taken down. 

How to leave a review after searching or adding your home provider

Find details on best review practices when searching/adding your home provider and how anonymous reviews from residents are used for feedback.


How to leave a review when invited by your home provider

Learn about the home provider invitation process to provide them with a review.


Writing relevant and unbiased reviews

Read WYL's content policy to help ensure helpful, informative, and accurate reviews for residents and home providers.


Restricted content

Info about what we allow—and don’t allow—on WYL.